Our hospice team works with patients and their families to develop a plan of care that is unique to each patient’s specific situation. This plan of care is not set in stone. As your needs change, we will collaborate with you and your physician to give you the services that best fit your situation. Below, you can learn more about the role of each of our care team members.
At Heart of Hospice we have four distinct levels of care. This helps us provide you with the best possible end-of-life care wherever you call home or wherever your life brings you.
Routine home care is a basic level of care that is provided to a patient wherever they call home. Our care team comes to you in order to ensure that your needs are met.
Sometimes family members or full-time caregivers need a break for various reasons. Respite care is provided for the hospice patient at an inpatient facility or a nursing home setting in order to provide necessary relief for family members. This level of care can be continuously provided for up to five days.
General Inpatient Care is care that is provided at a hospital due to various factors that make pain control and symptom management impossible to provide at home.
Continuous care is an intensive level of care provided on a short-term basis to a patient in their home up to 24 hours a day. This level of care is provided during times of medical crisis in order to keep you comfortable at home.
Heart of Hospice covers all medications and supplies that are related to the hospice diagnosis. We also offer extended support through our social workers, spiritual care team, and volunteers. In addition to these services, we provide thirteen months of bereavement care and support to those who are transitioning through the loss of a loved one.
Hospice covers Durable Medical Equipment and supplies related to your hospice diagnosis. This includes items like wheelchairs, hospital beds, diapers, oxygen and wound care supplies.
The hospice nurse will obtain an order for your medications from the physician. Heart of Hospice has a contracted pharmacy that provides the medicines related to your primary diagnosis and are included in the hospice formulary. The nurse will review the medication supply with you on visits to ensure you have the medications needed. Your hospice team members will work with you to individualize interventions to effectively manage symptoms. Interventions may include medications or other treatments to decrease pain, manage symptoms of infection, alleviate constipation, improve sleep patterns, and help to improve your overall comfort.
The Hospice benefit also covers physical therapy, occupational therapy, speech language pathology, radiation, infusion therapy and other comforting treatments if they are included in the plan of care and approved by the physician.
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At Heart of Hospice we are committed to honoring all Veterans and their families who courageously defended the freedom of these United States. We understand that Veterans and their families may have unique needs at the end of life and we strive to meet them where they are. We are a proud partner of We Honor Veterans and we are committed to serving our Veteran community the way they desire to be served.